Airport Soekarno-Hatta Guide to

Airport Name
Soekarno-Hatta Jakarta International Airport

Airport Location

The airport is located 12 miles northwest of Jakarta.
Terminals : 2
IATA Code : CGK
Telephone : +62 550 5179 or +62 550 5307/8/9

Airport Overview

The largest airport in Indonesia, Soekarno-Hatta International Airport serves Jakarta. The airport, which was designed by renowned architect Paul Andreu, has two terminals that serve 47 international and domestic airlines. A new terminal is being planned to serve low-cost airlines.

Terminal Transfer

A shuttle bus is available between the Domestic and International terminals (Terminal 1 and 2 respectively).

Getting into Town

Taxi: Taxis can be booked at counters in the Arrivals areas of the terminals (journey time to city center: 45 minutes).

Limousine: A limousine service is also available at the airport. Bus: The DAMRI shuttle bus route runs between Rawamangun, Blok M/Kebayoran, Gambir, Bekasi, Depok and Bogor (journey time: 1 hour).

Car Parking

Short-term and overnight parking is available at both terminals; parking lots are a five-minute walk from the terminals. Parking is, however, quite limited.

Information Desks

There are information desks in both terminals. There are also 24-hour tourist information desks (tel: +62 (0)21 550 5179 or 5307/8/9) in Terminal 2 (International Terminal).

Airport Facilities

Money and communications: Terminal 1 has banks, a bureau de change and a post office. Terminal 2 has banks, bureau de change facilities and ATMs, a post box and 24-hour telecommunications services, including fax and telex. Telephones are provided in both terminals; free local dialing is provided in the waiting lounges.

Eating and drinking: There are various food outlets in both terminals.

Shopping: There are numerous shops in Terminal 1. In Terminal 2, there are shops including duty-free, a gift shop, newsagents and bookshop.

Luggage: Baggage storage is located in Terminal 2 (hall D), while lost property offices are located in the Arrivals areas of both terminals. A porter service is available.
Other facilities: There is a medical center in each terminal. Terminal 2 also has a baby care room and prayer rooms.

Airport Hotels

The Aspac Quality Hotel (tel: +62 (0)21 559 0008) is a three-star transit hotel at Terminal 2 and the four-star Sheraton Bandara (tel: +62 (0)21 559 7777) is also situated at the airport; a hotel reservations desk can be found in each terminal. Nearby hotels include the Crowne Plaza Jakarta, Ibis Slipi, Dusit Mangga Dua, Marriot JW Jakarta, Ibis Kemayoran Jaskarta and the Ibis Mangga Dua Jakarta, all situated within 5 miles of the airport. A hotel reservation service is available in both terminals. Some hotels can arrange a shuttle transfer service, which can be organized via hotel representatives in the Arrivals areas of both terminals.

Airport Disabled Facilities

There are toilets and an elevator for disabled passengers. Wheelchairs can also be provided on request; passengers requiring assistance should inform their airline prior to travel.

Airport Conference and Business Facilities

There is a 24-hour telecommunications service available in Departures and Arrivals (D and F) in Terminal 2, including telephones, fax and telex facilities. Four executive lounges are located in the transit lounge, in the Departures area of Terminal 2, as well as a number of airline lounges; a VIP lounge is located in the Departures area of Terminal 1. Several meeting rooms are available to rent at the nearby Sheraton Bandara (tel: +62 (0)21 559 7777).

NGURAH RAI AIRPORT GUIDE

Airport Name
Ngurah Rai Airport (Denpasar)

Airport Location
The airport is located in southern Bali, 9 miles from Denpasar.

Terminals : 2

Airport Overview
Indonesia’s third-busiest airport (after Jakarta and Surabaya), Ngurah Rai is situated in Bali near the town of Denpasar and is also known as Bali International Airport. Almost 30 airlines use the airport, flying to destinations in Europe, the United States and worldwide. The airport is a major arrival point for tourists visiting South Bali

Terminal Transfer
The two terminals are within walking distance of each other.

Getting into Town

Taxi: If requiring a taxi, it is advisable to use the pre-paid Airport Taxi Service, which is located to the left of the terminal exit. Prices for this service are fixed (passengers can purchase a coupon at the desk in Arrivals), whereas other taxi drivers tend to haggle; passengers should insist that a meter is used. Prices for the airport taxis are displayed outside the terminal buildings and give passengers a rough indication of how much to expect to pay for a taxi hailed on the street.

Bus: Buses run frequently between Tegal bus station in Denpasar and the airport (journey time: 50 minutes). Passengers can also travel by bemo (a chartered vehicle with driver which can carry up to ten people). Bemos have to pay a fee to enter the airport grounds, so it is often cheaper to walk outside the airport gates and wait. Bemos wait in an area located to the left of the airport gates.

Car Parking

There is space for 2,000 cars in one large parking lot, located next to the airport’s terminal buildings.

Information Desks

There are information desks (tel: +62 (0)361 751 011, ext. 1313 and 1314) located in both terminals. Tourist information and hotel reservation are available in International Arrivals.

Airport Facilities

Money and communications: There are banks and bureau de change in both terminals. The post office is located near the Domestic Departures area. Telephones are located throughout the airport.

Eating and drinking: Restaurants and cafeterias are generally open from 6am-last flight in both International and Domestic Departures areas.

Shopping: The airport has a variety of shops, including duty-free in the Plaza Bali outlet in International Departures.

Luggage: There is a baggage storage counter next to the International Departures Terminal entrance.

Other facilities: There is a pharmacy and an observation gallery on the third floor.

Airport Hotels

There are no hotels within the airport grounds. There are, however, a number of three and four-star hotels located in the Tuban resort area, less than five minutes’ drive from the airport. The Kartika Plaza Beach Hotel (tel: +62 (0)361 751 067) and Holiday Inn Resort Balihai (tel: +62 (0)361 753 035) are both less than five minutes’ drive from the airport. The Karthi Hotel (tel: +62 (0)361 754 810) offers a free transfer bus from the airport to the hotel. A hotel reservation service is available in International Arrivals (tel: +62 (0)361 751 011 ext. 1154 International Terminal or 1147 Domestic Terminal). Some hotels provide a courtesy shuttle service to/from the airport.

Airport Disabled Facilities

Wheelchairs, elevators and assistance are available; passengers requiring special assistance should inform their airline prior to travel.

Airport Conference and Business Facilities

Citibank operates executive lounges in both terminals for Citibank cardholders; free for Gold and Platinum cardholders. There is an executive lounge on the third floor of the International Terminal, with Internet access and showers. The nearby Kartika Plaza Beach Hotel (tel: +62 (0)361 751 067) has conference facilities, with a variety of rooms, including the Kharisma Ballroom, which can accommodate up to 1,000 people. Secretarial support and catering are available and equipment can be rented. Also located close to the airport, the Holiday Inn Resort Balihai (tel: +62 (0)361 753 035) offers meeting rooms and conference facilities, accommodating up to 300, with audiovisual equipment to rent. The hotel also has a business center and secretarial services